In this section, you will find solutions for the most common errors and technical issues that players may encounter while playing on the Dragon Knights server. We recommend always keeping your client updated and following the official installation instructions to avoid problems.
⚙️ Installation & Launch Errors #
- Error: Game does not launch after installation
Fix:- Run the game as Administrator.
- Temporarily disable your antivirus/firewall and add the game folder to the exception list.
- Make sure your system has Microsoft Visual C++ Redistributables and .NET Framework installed.
- Error: Stuck on “Checking for Updates”
Fix:- Close the launcher completely and restart it.
- Delete the folder /system/temp and relaunch.
- Check your internet connection for possible restrictions (VPN, proxy, etc.).
🖥️ Graphics & Performance Issues #
- Error: Black screen at startup
Fix:- Update your graphics drivers (NVIDIA/AMD/Intel).
- Install DirectX 9.0c (required even on newer systems).
- In the game folder, right-click
l2.exe→ Properties → Compatibility → enable Run with DirectX9.
- Low FPS / Lag in crowded areas
Fix:- Lower your graphics settings in Options > Video.
- Disable unnecessary background applications (Discord overlay, browsers, etc.).
- Ensure the game is installed on an SSD for faster loading.
🌐 Connection Problems #
- Error: Frequent disconnections (DC)
Fix:- Check your router/firewall for blocked ports.
- Restart your modem or router.
- Avoid using Wi-Fi when possible; a wired connection is more stable.
- High Ping / Delay in combat
Fix:- Close any applications consuming bandwidth (downloads, streaming, torrents).
- If you are playing from outside South America, consider using a gaming VPN to reduce routing problems.
🛠️ Account & Login Issues #
- Error: Invalid Account or Password
Fix:- Double-check your login credentials.
- Remember that accounts are case-sensitive.
- If the problem persists, reset your password via the website.
- Error: Account already in use
Fix:- Wait 2–3 minutes and try again (sometimes the server does not release the session immediately).
- If the problem continues, contact support with your character name and account.
✅ Final Recommendations #
- Always keep your client updated through the official launcher.
- Before reporting an error, check this list of common fixes.
- If none of these solutions solve your problem, open a ticket in the Technical Support Forum with a detailed description and screenshots.
